FloraQueen Phone Numbers and Emails

Customer Service:

  • +44 203 322 9143
  • +3 490 221 0401

FloraQueen Emails:

General Info
Jobs/ Career
Affiliates, Press Inquiries
Sales/ Reservations
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FloraQueen Contact Information

FloraQueen Website:

FloraQueen Help Center:

Corporate Office Address:

FloraQueen Flowering the World S.L.
Calle Frederic Mompou n.3, 7ºB, Sant Just Desvern
Barcelona, Catalonia 08960

Other Info (opening hours):



Dworcowa 38A, Knurów,

Małopolskie 44-190, PL


Via Marco Bruto 16-18,

Milano, Lombardy 20138, IT

North Rhine-Westphalia

Rheiner Strasse 55, Hörstel,

North Rhine-Westphalia D- 48477, DE

Mailing Address:


Crta. Antigua de Valencia (B-204), nr. 1

Local 226bis

08830 Sant Boi de Llobregat

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FloraQueen Rating Based on 160 Reviews

Rating details

more details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of FloraQueen Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FloraQueen Customer Service?

Shipping and Delivery Question:

  • “Never received confirmation”
  • “Did not get the flower arrangement delivered as ordered”
  • “Order not delivered”

Request for Information Question:

  • “Order status”
  • “Orderstatus”
  • “Find order status”

Activation/ Cancellation Question:

  • “Change/cancel order”
  • “Order cancellation”
  • “I have made two orders unintentionally and I want to cancel one”

Product/ Service Question:

  • “Unhappy with quality of flowers delivered”
  • “Order address is wrong”
  • “I want a order again but forgot street address”

Payments and Charges Question:

  • “Payment”
  • “Discount code not working”
  • “Someone used my debit card to purchase flowers”

Refund Question:

  • “Refund”
  • “I want a refund”
  • “Full refund”

Account Question:

  • “I have ordered some flowers for a friend. The money has been taken from my account but I have not received any confirmation e mail to acknowledge this.”

Cards Question:

  • “Want to send flowers for tomorrow and can't get passed card details”

Staff Question:

  • “Customer service”

Other Question:

  • “Bdbdb”
  • “An order 69229201”
  • “Order 77127140”


Top FloraQueen Services

Delivery Service

Top FloraQueen Products

Bouquet, Website

FloraQueen Pros and Cons

Pros: No pros, Order didnt arrive, Have a good website that lures you into the trap, Nice photos, Nil

Cons: Not delivered at all, No flowers, Paid for flowers which were never delivered, Terrible costumer service, No refund

FloraQueen reviews and complaints

FloraQueen is ranked 59 out of 248 in Flowers / Florist category

Area Served

Europe, Worldwide

Payment Methods


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