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2 comments
2.1

I left the order number 6665**** on the website https://www.floraqueen.com for flower delivery on April 14, 2020. At the appointed time, the flowers did not come.

I waited another day, but nothing changed. I asked for the money back after a written claim through the service on their website https://floraqueen98.zendesk.com/hc/en-us/requests, but was refused. It is clear that in the case of coronavirus it is difficult to meet the deadlines, but if it is known that delivery is completely impossible, then why take the money and then refuse to return it.

In addition, they themselves are not aware of the delivery until you put them with nose. Disgusting company, I highly NOT recommend it.

User's recommendation: Highly NOT recommend it.

Product or Service Mentioned: Floraqueen Delivery Service.

Monetary Loss: $93.

Preferred solution: Full refund.

FloraQueen Pros: Beautiful site.

FloraQueen Cons: Delivered not on time, No refund, No flowers.

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#2032105

DO NOT USE TRIED TO SEND FLOWERS TO A FRIEND IN SPAIN AFTER A BREAVEMENT. THEY DID NOT ARRIVE WHEN SPECIFIED,COULD NOT CONTACT THEM!

THROUGH ANY MEANS HAD THEN TO LET MY FRIEND KNOW GAVE HER ALL THE DETAILS , SHE GOT IN TOUCH WAS PROMISED THEY WOULD BE DELIVERED NEXT DAY, 2 DAYS LATER STILL NOT ARRIVED. PRETTY BAD.

WILL HAVE TO TRY AND GET A REFUND, BUT DO NOT KNOW WHERE TO START. VERY DISGRUNTLED DO NOT USE ,

#1957793

Niste nenorociti,am platit 57 euro pentru un pachet aniversar care nu a ajuns ...comanda am achitat-o in 18 noiembrie 2020 cu termen de livrare 28 noiembrie 2020 .Nu au livrat nimic ,am solicitat rambursare si nu au raspuns la niciun mail.Ma voi adresa protecției consumatorului european...sa primească ce merită. Nu sunt singurul în această situație

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